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IDMS by DealerSocket

IDMS by DealerSocket

Overview

What is IDMS by DealerSocket?

DealerSocket’s IDMS combines its web-based design and custom reporting for a DMS solution designed to help independent and BHPH dealers be successful. IDMS gives web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.

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Recent Reviews
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Product Details

What is IDMS by DealerSocket?

DealerSocket’s IDMS combines its web-based design and custom reporting for a DMS solution designed to help independent and BHPH dealers be successful. IDMS gives web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.

IDMS by DealerSocket Competitors

IDMS by DealerSocket Technical Details

Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 11, 2019

DealerSocket - the king of the Auto CRM

Verified User
Director in Marketing
Marketing and Advertising Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DealerSocket is used by my client to organize customers, do email marketing, make sure followup is done via calls and emails, to keep customer history and purchase history on file and to organize their auto service department. It's used almost across the whole organization. It addresses the problem of using many products to do both marketing and CRM tasks.
Pros and Cons
  • They are the orginal auto CRM with a full suite
  • Great Mobile App
  • Great integrations
  • Customer service has slipped
  • Time to fix issues is getting longer
  • Interface is becoming antiquated, especially the reporting and marketing
Likelihood to Recommend
DealerSocket is well suited for a scenario in which an auto or motorcycle dealer needs a one-stop, all-inclusive software for CRM and marketing. It can be cost prohibitive so a small dealership may not use all the features or be able to afford the high cost of the software.
Return on Investment
  • More deals closed
  • No extra cost for marketing tools
  • More sales calls made
Other Software Used
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